We don't deliver the project and walk away. With a long-term business partnership approach, we keep your systems continuously up-to-date, secure and high-performing.
We work with defined response times, priority levels and monthly business-day commitments. You know from the start when and how much support you will receive.
Keeping Umbraco and dependent components up-to-date, planning major version transitions and implementing them safely.
Regular security scans, vulnerability management, access control and the timely application of security patches.
Core Web Vitals tracking, uptime monitoring, load testing and early detection of performance regressions.
Small improvements to the existing system, bug fixes and rapid response to new needs. A flexible monthly business-day-based model.
Regular backup routines, restore tests and preparation for emergency scenarios.
We offer the maintenance service in three different models. We can evaluate together which model is right for you.
Security patches, version updates and uptime monitoring. For platforms that are live and don't require active development.
In addition to basic maintenance, a specific monthly business-day commitment. For platforms that are continuously evolving and require small but regular improvements.
In addition to technical maintenance and development, roadmap planning, technical consulting and priority management. For brands whose digital platform is at the center of their business processes.
Website maintenance refers to the technical work that must be done regularly to close security vulnerabilities, apply software updates and preserve performance. Sites left unmaintained accumulate security risks over time, slow down and lose search engine visibility. Regular maintenance is always less costly than intervening after a problem occurs.
An SLA is a written commitment between the service provider and the client that defines response times, priority levels and service scope. An SLA-based maintenance agreement means clarifying from the start how quickly intervention will occur in which situation. It provides predictability and assurance for corporate platforms.
Umbraco updates include security patches, performance improvements and new features. Outdated versions lose security support over time and accumulate technical debt. Following Umbraco's LTS (long-term support) policy and applying updates in a planned, uninterrupted manner is the foundation of the platform's sustainability.
Critical security patches should be applied the moment they are released, while routine updates should be applied during regular maintenance periods. Delaying security updates opens the door to the exploitation of known vulnerabilities. With proactive monitoring, tracking updates can be automated and the risk window kept to a minimum.
An effective backup strategy covers regular automatic backups, storing backups in a different location and restore testing. Taking a backup alone is not enough — it is necessary to regularly verify that the restore works. Preparation for disaster scenarios eliminates the risk of data loss.
Technical debt is the maintenance burden that quick fixes, postponed updates and aging dependencies accumulate over time. When unmanaged, it slows down development speed and creates security risks. Regular code review, planned refactoring and not postponing version updates keep technical debt under control.
Yes, it is possible through a takeover process that begins with a technical analysis of the existing system. Code quality, infrastructure configuration and documentation status are examined; the maintenance scope is clarified based on this analysis. At FIXER, we are experienced in taking over front-end, Umbraco and .NET projects developed by different teams.
Uptime monitoring is the automatic 24/7 tracking of a website's availability. In the event of an outage, an instant notification is received and the response process begins without delay. Noticing an outage before your customers do minimizes both revenue loss and reputational risk.
A typical maintenance agreement covers security updates, version upgrades, performance monitoring, backup management and a defined support period. Comprehensive design changes are usually evaluated separately. Defining the scope clearly from the start prevents surprise costs.
In this model, a predetermined number of business days each month is allocated to your project. This time can be used flexibly for development, bug fixing, consulting or improvement work. It is a model that facilitates budget and resource planning for platforms with predictable needs.
We're by your side after launch too. From security updates to performance monitoring and technical support, we take on the entire process.
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