Privacy and Personal Data Protection Policy

Effective Date: January 10, 2026

FIXER Yazılım ve Danışmanlık Sanayi Ticaret Limited Şirketi (“FIXER”) attaches great importance to the privacy and security of your personal data. This Privacy and Personal Data Protection Policy (“Privacy Policy”) has been prepared to explain the purposes for which personal data obtained through the website www.fixer.com.tr (“Website”) operated by FIXER are processed, how they are protected, and the rights of data subjects.

1. Data Controller

Pursuant to the Turkish Personal Data Protection Law No. 6698 (“KVKK”), the data controller is:

FIXER Yazılım ve Danışmanlık Sanayi Ticaret Limited Şirketi
Zümrütevler Mah. Mevlana Halid Cad.
Nish Adalar Sitesi 12. Block D:15
Maltepe / Istanbul / Turkey
Email: info@fixer.com.tr

2. Processed Personal Data

The following personal data may be processed within the scope of using the Website:

  • Name and surname

  • Email address

  • Company name

  • Communication content (message, request, inquiry, etc.)

  • IP address and log records

  • Cookie and traffic data related to Website usage

3. Purposes of Processing Personal Data

The collected personal data are processed for the following purposes:

  • Receiving and responding to communication requests

  • Managing quotation, business development and pre-contractual processes

  • Measuring and improving the performance of the Website

  • Conducting information security processes

  • Fulfilling legal obligations

4. Method and Legal Basis of Collection of Personal Data

Your personal data are collected through;

  • Contact forms

  • Email communications

  • Cookies and similar technologies

by electronic means.

Your personal data are processed based on the legal grounds set forth in Article 5 of the KVKK, including explicit consent, the establishment or performance of a contract, legitimate interest, and fulfillment of legal obligations.

5. Cookies and Analytical Tools

Cookies are used on the Website to enhance user experience and analyze website traffic.

The tools currently used for this purpose include:

  • Google Analytics (GA4)

  • Google Tag Manager

In the future, tools such as LinkedIn Insight Tag and Meta (Facebook) Pixel may be used, subject to user consent.

Detailed information regarding the use of cookies can be found in the Cookie Policy.

6. Transfer of Personal Data

Your personal data may be shared;

  • Only with authorized persons within FIXER,

  • Limited to infrastructure and technical service providers for the purpose of providing the service

in compliance with the KVKK.

In this context, your personal data may be processed through service providers located in Turkey or abroad, such as Google Workspace, Cloudflare and Hetzner.

7. Retention Period of Personal Data

Personal data are retained for the periods stipulated in the relevant legislation and as long as required by the purpose of processing. Upon expiration of such periods, personal data are deleted, destroyed or anonymized in accordance with the legislation.

8. Protection of Personal Data

FIXER implements administrative, technical and organizational measures to ensure the security of personal data and to prevent unauthorized access, loss, or unlawful processing.

9. Rights of the Data Subject

Pursuant to Article 11 of the KVKK, data subjects have the right to:

  • Learn whether their personal data are processed

  • Request information if personal data have been processed

  • Learn the purpose of processing and whether data are used in accordance with such purpose

  • Know the third parties to whom personal data are transferred

  • Request correction of incomplete or inaccurate personal data

  • Request deletion or destruction of personal data within the framework of legal conditions

  • Object to the processing of personal data through automated systems

  • Request compensation for damages arising from unlawful processing of personal data

10. Application Method

You may submit your requests within the scope of the KVKK via email to info@fixer.com.tr. Your requests will be evaluated and concluded as soon as possible in accordance with the applicable legislation.

11. Policy Updates

FIXER may update this Privacy Policy in line with changes in legislation and business processes. Updates shall enter into force as of the date they are published on the Website.